FAQs
What types of products does Madrasda offer?
Madrasda specializes in a curated selection of unique products, particularly T-shirts that evoke powerful emotions and inspire meaningful conversations. Our offerings are designed to blend creativity and sentiment, allowing customers to explore deeper meanings behind everyday expressions.
How can I contact Madrasda for inquiries?
You can reach us by phone at 9025597987 or via email at info@madrasda.com for any questions or concerns regarding our products or services.
What is your refund policy?
At Madrasda, we do not offer refunds for any purchased products as all sales are final. However, we do have a replacement policy for damaged or incorrect items. Please refer to our replacement policy for more details.
How long does it take for my order to be processed and shipped?
All orders are processed and dispatched within 3 business days from the date of order confirmation. The delivery timeline varies based on location, with estimates ranging from 2-8 business days after dispatch.
What should I do if my order is damaged or incorrect?
If you receive a damaged product or the wrong item, please contact us within 48 hours of delivery. You will need to provide clear photos of the product and packaging as proof. Our team will review your request and arrange for a replacement if eligible.
Are there any shipping charges?
Standard shipping rates apply based on the delivery location. Free shipping may be available during promotional periods. Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
What if my order is delayed?
If your order is delayed beyond the estimated timeframe, please contact our support team for assistance. If a package is returned due to an incorrect address, re-shipping charges may apply.
Can I change or cancel my order after it has been placed?
Once an order is confirmed and processed, we are unable to make changes or cancellations. We recommend reviewing your order carefully before finalizing your purchase.