Cancellation Policy

At Madrasda.com, we understand that circumstances may arise where you need to cancel your order. We strive to provide flexibility and convenience to our customers. This Cancellation Policy outlines the guidelines and procedures for canceling an order. Cancellation Timeframe: We allow a cancellation window of 15 minutes from the time you place your order. You may cancel your order free of charge during this period. After the 15-minute timeframe has elapsed, the order will be processed, and cancellation may no longer be possible. Please note that our order processing time is typically 48 hours, so we recommend acting promptly if you wish to cancel your order. Requesting a Cancellation: To cancel your order within the permitted timeframe, please contact our customer support team immediately. You can reach out to us via email, phone, or live chat. Provide your order details, including the order number, to help us locate your order efficiently. Our customer support representatives will assist you in cancelling the order and provide any necessary instructions. Refunds for Cancelled Orders: If your order is successfully cancelled within the allowed timeframe, a refund will be issued to the original payment method used during the purchase process. Please note that it may take 3-5 business days for the refund to reflect in your account, depending on your financial institution's policies. Limitations and Exceptions: After the 15-minute cancellation window has passed, cancellations may not be possible as the order will likely have entered the processing stage. In such cases, we encourage you to refer to our return and exchange policy for information on how to initiate a return or exchange once you receive the product. Changes to Cancellation Policy: Madrasda.com reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review our policies periodically to stay informed of any updates. If you have any questions or require further assistance regarding the cancellation of your order, please don't hesitate to contact our customer support team. We are here to help you and ensure your satisfaction. Thank you for choosing Madrasda.com. We appreciate your understanding and cooperation. Sincerely, Madrasda.com